Questrade Review

#1 Best Overall Canadian Broker

9.0
GREENWICK / 10

Best for: Canadian investors and active traders who want registered accounts (TFSA/RRSP/FHSA), free ETF purchases, the IQ Edge platform, and Norbert’s Gambit for cheap USD conversion.

Trustpilot
1.2 / 5
StockBrokers.com
4.1 / 5
GreenWick
9.0 / 10
Regulation
CIROCIPF

// Quick Specifications

Questrade at a Glance

Minimum Deposit $1,000 to begin trading
Account Types TFSA, RRSP, FHSA, Margin, Cash, Corporate, RESP
Platform & Software Fees IQ Edge desktop free; web & mobile free
Level 2 Data Costs Optional real-time data packages (CAD/US)
Order Routing Smart routing to Canadian & US venues
Short Locate Availability Limited — margin short list, not a locate desk
Supported Countries Canada (primary) · US market access
// Section 01

Overview & Ideal Trader Profile

Questrade is our top-rated Canadian broker, and for good reason: it combines full registered-account support (TFSA, RRSP, FHSA, RESP) with low costs and a genuinely capable active-trading platform in IQ Edge.

The ideal user is a Canadian who wants one broker for both tax-sheltered long-term investing and active trading — someone who values free ETF buys, low FX costs via Norbert’s Gambit, and a modern platform over the legacy bank-owned brokerages.

// Section 02

Commissions, Platform & Level 2 Data Fees

ETF purchases are free (standard commissions on sells), and stock trades use low per-share or flat pricing. The IQ Edge desktop platform and web/mobile apps are free; real-time Canadian and US Level 2 data are optional paid packages.

The standout cost-saver is Norbert’s Gambit — buying a dual-listed security and journaling it across the border — which lets you convert CAD↔USD at effectively 0% instead of the ~1.5–2% banks charge.

// Section 03

Order Execution, Routing & Latency

Questrade uses smart routing across Canadian and US venues with solid, reliable execution for the retail and active-investor audience. IQ Edge supports advanced order types, watchlists, and hotkeys.

It’s not a sub-millisecond DMA scalping terminal in the mold of a dedicated US day-trading broker, but for Canadian active traders and investors the speed and fill quality are more than sufficient.

// Section 04

Short Selling & Locate Availability

Short selling is available on marginable securities from Questrade’s shortable list, but this is not a hard-to-borrow locate desk. Canadian regulatory structure and the broker’s audience mean the small-cap short-locate toolset is limited compared with US day-trading specialists.

For Canadians whose strategy is primarily long investing plus occasional shorts of liquid names, this is a non-issue.

// Section 05

Third-Party Trust, Safety & Reputation

Questrade is regulated by CIRO and client assets are protected by CIPF (the Canadian equivalent of SIPC) up to $1,000,000. It’s one of Canada’s largest independent brokerages with a long operating history.

Its Trustpilot score is harsh (~1.2) — feedback centers on support wait times and account-opening friction — but on safety, cost, and registered-account breadth it stands at the top of the Canadian field.

// Pros & Cons

The Honest Breakdown

Pros

  • Full registered accounts: TFSA, RRSP, FHSA, RESP
  • Free ETF purchases
  • Norbert’s Gambit for ~0% USD conversion
  • Capable IQ Edge desktop platform
  • CIPF-protected up to $1,000,000

Cons

  • $1,000 minimum to begin trading
  • Limited hard-to-borrow short locate tools
  • Optional data packages add to cost
  • Support responsiveness draws complaints

// GreenWick Verdict

Sub-Score Breakdown

Execution Speed & DMA 8.5 / 10
Fees & Level 2 Data Value 9.3 / 10
Short Locate Availability 7 / 10
Platform & Hotkey Reliability 9 / 10
Small Account Accessibility 9.4 / 10
9.0 / 10
FINAL GREENWICK SCORE
#1 Best Overall Canadian Broker

// GreenWick Conclusion

The Bottom Line

Questrade remains our top all-round Canadian broker — full registered accounts (TFSA/RRSP/FHSA), free ETF buys, Norbert’s Gambit for ~0% USD conversion, and CIPF protection up to $1M. Its harsh 1.2 Trustpilot score is driven mainly by support and onboarding complaints rather than safety, and its short-selling tools are limited, so it’s best viewed as an investing-first platform that also trades well.

✓ Good for

Canadians who want one low-cost home for tax-sheltered investing and active trading, plus cheap USD conversion.

✕ Not ideal for

Hard-to-borrow short sellers, or US-based traders (it’s Canada-focused).